ICICI Bank — Unsuccessful transaction

Address:Kolkata, West Bengal, 700156

I was trying to make payment for my ICICI credit card statement for an amount of Rs 710, but the trasaction was unsuccesful and the amount got debited from my account. I tried to get in touch with ICICI Bank customer care executive but in vain. Why don't you provide the numbers of customer care specifically? Please get this resolved on high priority as my last payment date is near and I won't be giving any fines as it is not my fault. Payment Gateway Ref no. [protected]
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ICICI Bank customer support has been notified about the posted complaint.
Jan 08, 2016
Updated by subhapratim
Any update on this? My last date for credit card payment is 10th January. As I have already paid the amount but it hasn't been credited due to technical fault so I will not pay fine.
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Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Thanks for the prompt response, I have provided my contact details.

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