[Resolved] ICICI Bank — Updating Phone number

raghu.hegde49

Address:	560100
Website:	www.icicibank.com

I am currently out of India and need to update my US phone number. There is no facility to update my phone number online, there is no option for service request and even they dont update the phone number even If I call the customer care. Really stuck to do any transaction.

Really hate this process. I am getting punished for accessing my own money.

Thanks,
Raghavendra Hegde

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May 10, 2017

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Dec 22, 2016

Updated by raghu.hegde49 I had also downloaded Update Mobile number form and had sent it to Mumbai branch a month ago with my passport and Visa copy. But there is no update so far on that.

Verified Support

Dec 22, 2016

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3sj2j) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Dec 26, 2016

Updated by raghu.hegde49 I have dropped an email. Need to see whether your team will be able to resolve my issue.

Dec 31, 2016

Updated by raghu.hegde49 I had dropped an email. I have not received any update.