[Resolved]  ICICI Bank — VSI auto Debit from Money Contol

There has been an VSI auto debit payment that has been debited from my account by Money control.

I haven't received a password, I haven't received prior intimation of the deduction. This is very scary because, the deduction happened at late night and it looks like they can deduct money without the knowledge of customers. How is this possible?

I request a refund and also how do I stop such transactions in future.
Not much information is given about VSI auto debit facility on the internet surprisingly

Date of the incident 3rd Nov 2020

Transaction Remarks:
VSI/WWW MONEYCO/[protected]/[protected]

Please do the needful at the earliest.
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Aug 6, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Nov 03, 2020
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a16kuy) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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