ICICI Bank — Waiver off smab charges levied wrongly by icici bank | |||
Hi, I am having a salary bank account in ICICI Patna branch later my branch is converted into Delhi. and my account no. is[protected]. I was just checking my bank statement and got the shock of my life. My account has been debited by MAB charges from Nov'14 till date amounting total Rs.3, 000/= and the savings on my account has been NIL at present. I don't have any mail informing about this MAB charges. I have no information from ICICI. No call, no mail and no msg. Now that I understand that ICICI bank has not informed me about change of balance system, hence any deduction from account for the same is totally wrong and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006. please waiver the charges of approx Rs. 3, 000/= Was this information helpful? | |||
ICICI Bank customer support has been notified about the posted complaint. | |||
2 Comments | |||
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I have not received any response from ICICI Bank regarding my complaint. My mobile NO. is [protected]
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