[Resolved]  ICICI Bank — Wrong commitment by bank employees

Address:Bikaner, Rajasthan, 334001

Sir,
I visited icici bank bikaner rani bazar branch for open my salary account, and i have also a saving account in icici which is not in use for a long time, but bank employees misguided me and told that dont open salary account, restart your saving account again, i asked them that my account is not in work from a long time, and bank employee said me that no problem if you restart your account bank will deduct only 3 month non maintenance charges rs.1350 only, on this condition i agreed and restart my account, but when my salary came, bank deduct rs.9402 from my account, when i asked tham they told that we can't do anything.
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May 24, 2017
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Sep 30, 2016
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3ip7n) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Oct 20, 2016
Updated by Vibhorp
Bank committed me to solve my problem till 19-10-16, but I have not received any response from bank till time, totally fraud bank.
Complaint comments 

Comments

I have mailed on [protected]@icicibank.com, but till date i have not received any response by bank, not any action taken by bank.today I mailed again to bank id, kindly solve my issue.

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