[Resolved]  ICICI Bank — wrong commitment from barnch manager and fraud deduction amount from my account

Address:Mumbai City, Maharashtra

we allready complaint regarding same but no on contact me from icici bank employee only comment we will contact you biggest fraud fraud... Subject: Reversal of Transaction Charges Respected Sir, I, Asadullah C Sayyed hold a current account with your bank, account no.[protected] since Last Year 2014. At the time of opening the account, I had specifically mentioned to your executive Mr. Sachin about the inflow and outflow of money and the kind/amount of transactions that are expected daily. I wasn’t told anything about transaction charges that would be levied on certain amount of cash transactions. However, since 2014 to till date the transaction charges are being levied and a huge amount of money has been deducted from my account without any notice. This is totally shocking for me as there is no intimation to me that why this huge amount is automatically deducted from my A/c.I am totally shocked and very much annoyed for such a behaviour.I immediately want my money back or I have to look on some other alternative for it. Plz help to get my money back... Also, my online banking facility has been disabled without any intimation because of which I am facing huge difficulty in my day to day business functioning. Such type of customer service isn’t expected from a reputed bank like yours. I request you to kindly look into the matter and resolve it ASAP. Regards, ASADULLAH SAYYED
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Aug 8, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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Dear Mr. Sayyed,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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