In the statement dated 28 March, 2015 a sum of Rs.1756/49 was wrongly debited towards Late fee, Interest charges and service tax thereon in respect of card No.4477xxxxxxxx0007 which i am not using at all. I am using credit card no. 4375xxxxxxxx4002. This amount of Rs.1756/49 has subsequently become Rs. 3991.06 in the statement dated 29th April, 2015. I have to request you to rectify the mistake and give credit for Rs.3991.06 in the next statement to sort out the difference once for all. For your information i have already paid Balance Rs.7820/ which is the amount payable by me after adjusting Rs. 3991.06. Earlier also i had lodged the complaint on your site on 28th April, 2015, which it seems has remained unattended. Pl. help me resolve this issue once for all. Was this information helpful? |
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2meiq) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team