ICICI Bank — Wrong information and indifferent attitude -gariahat branch, kolkata

Address:	Kolkata, West Bengal, 700029
Website:	www.icicibank.com

I am a shareholder since ipo of icici bank ltd.I am stating a grave problem faced at your gariahat branch, kolkata.My father had expired in 1999 and mother on 29/11/2016.Both of them had a joint e or s locker account no 544.After death of my father, my mother used to operate without informing the death of my father, i presume.My mother had a joint e or s sb account with my next sister, no[protected].

On 02 november, 2016 after completion of last rites of my mother myself with my husband and my next sister went to your gariahat branch at 14-30 hrs.There we took a printout of the said sb account.On enquiry the lady at the counter told us that the locker account was also a joint one with my mother and next sister,

on 07 november 2016 mt next sister submitted one application stating the death of our mother.At that time the person manning the desk told my sister that the locker was held by my mother and father.Two different statement on two different days.

My husband met the branch manager of your chowringhee branch who again confirmed that the locker account was jointly holding by my mother and next sister.

On 21 november 2016 i again went to confirm correctness of different statements with my next sister. We met very bad attitude from your bank personnel.We can recognize those persons if needed. They just told us that they first of all need court documents. After getting the same they can only proceed further. We repeatedly requested for the proforma of the documents needed they refused to say anything.

Is this your service to the general public?

please help.

Dipa maity
166 charu chandra place east, kolkata 700033
regd folio number 0343495, 4160295, 0343496 and 4242294
mobile [protected]