ICICI Bank — Wrongly charged on credit card bill payment

Address:

Vadodara, Gujarat

I have valuable customer last 10yrs and having lifetime free credit card of ICICI. I received wrong charge applied on my credit card bill as shown below, Credit card statement between 28th April to 28th May 2015, transaction showed... 07/05/2015 Rewards Redemption Handling Fee Rs. 99.00 07/05/2015 Service Tax Rs 12.24 I was already complaint at icici through mail and it's complaint no. SR[protected] at dated 10th June 2015. With reference to my mail/complaint bank's executive call to me [protected] at 11th June 2015 (03:45PM). And he said...my problem to be solve-out by [protected]@icicibank.com. But not responded to my mail. finally I support to your forum.