Icici Direct — 8% GOI Bonds 2003

"With regards to your below mentioned e-mail, we would inform you that the 8% Govt. of India Savings Bonds (2003) has been reflecting in ICICI Direct Account under Portfolio >> FD/Bonds and also in Consolidated Portfolio Statement. However, the same got matured on 30th October, 2020.

Hope this clarifies your concern. Looking forward for your co-operation in helping us serve you better."

This is the response I get from ICICI Direct They don't even understand the query. Needless to say my proceeds have not been credited as yet and I am at a huge loss. Please take up the matter so that I can get a closure in the matter. So much for customer care from ICICI Direct.

Regards
D Barua