Icici Direct — D eat changes of 826 and zero response from relationship manager or any other

I have been charged 826 INF/INFT/[protected]/Self for Demat without any sms/intimation whereas I was confirmed that I will not be charged anything. Also they redeem your mutual fund basis the nav that suits them not the basis on the daybof redemption. I have escalated it to serbior management. They are as deff and cheats as the customer service because they know they have cheated people and no r`esponse is the best they can do

it’s a hassle but now have to move my portfolio.