ICICI Direct — icici demat account fraud and wrong information provided by icici

Address:

560037

I had trading account opened in year - 2012 in icici direct. As i was not much into trading so i requested for closure of my trading account on 2013 by closure form and it was assured by icici person that it will be closed and there will not further deduction from my account.

When i checked the account details icici is deducting dp chgs every year.

I want to know why it was never communicated to me my any icici person that 2 separate forms need to be filled 1st for trading account and 2nd for demat account.

I feel like cheated by icici as at time of opening the trading account they only took all the initiative and opened demat account on my behalf but when it is closure they not even considered to tell me that separate form will be required for closing demat account also.

If this kind of behavior and services will be provided by icici then i will be forced to change my salary account to some other bank.