Icici Direct — Non receipt of maturity amount of bonds

Website:

icicidirect.com

This is in respect of the IDFC LTD SR-4 BD 12 NV 20 - 10 bonds matured on 12 Nov 2020. The settlement amount of Rs. 103, 100 has still not been credited to my account and the settlement date is postponed each day by another day.

The email response from your helpdesk is totally useless for me as I have no connect with the Registrar and my investment has been made through ICICI Direct. I made a call thereafter and I was told that the credit will happen with a maximum time limit of 15 days. As you can notice, the maturity date was 12 Nov 2020 and I have not received the amount to my account till date. I have escalated within to Head service quality and even after assurance of credit within 2 working days, no positive action seen.

Request for a quick resolution.

Regards,

Bhaskar A Rao
[protected]@gmail.com