ICICI Direct — Untold demat charges deducted

Address:160062
Website:www.icicidirect.com

I have a demat account in icici direct. I just checked my icici bank account transactions and found that there is one debit transaction '59212091 dp chgs till may-15'---- inr 570'. When i created the demat account, i was not told about any kind of dp charges by the icici representative nor it was mentioned on the terms and conditions on the account opening form. Instead i was told that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici bank account number is[protected]. This is completely unacceptable. I want my deducted amount of 570rs. To be refunded back into my bank account.
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Dear Mr. Singh,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Hi,

I have charged 806 amount with this Transaction remarks - DMC/[protected] DP CHGS TILL S
EP-17

Could you please update what is it?

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