Icici Lombard — Claim for car stolen rejected due to car papers no transferred in time

[email protected]

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400082
Website:	icici lombard general insurance co

Dear sir,
This is in regarding my motor claim no- MOT05851135 for my vehicle . I want to make to your notice my case so that you can give me positive response.
I have purchased a second hand car from Mr. Khushwant Singh on 24/04/2016. I gave my car papers to the RTO agent for Transfer on the next day. The agent said me as my car was mh04 THANE passing it will take time for transfer to Mumbai. He meant that he will have to get the NOC from thane RTO and then pay the OCTRIA on the car and then will be give to the Mumbai RTO. I felt the reason was very genuine so I gave him the job for the transfer as i was not able to do this whole process on my own, as everyone dose. but I requested him to do it as soon as possible. I was in touch all the time for the papers . On 1 st of July my car was given NOC from the THANE RTO for Mumbai RTO . Now the other process of OCTORIA was to be done . In that time I was out of station. I came to Mumbai on 20/08/16. I was about to go to him for the octoria but my car was robbed on 23/08/16 in early morning.I immediately got the FIR done and informed to icici Lombard co. for this.I asked them that if i have to transfer my car by paying the octoria . the concerned person said that it is not required. He assured me that it will not make any obstruction on claim disbursement, I will get my claim after the final report within 15 days if i not got my car back. I submitted my all the papers with the final report after 4 months of stolen car date. After this i got a call with the mail on 27/01/2017 that my claim is been canceled due to non insurable interest. Please help me as I had purchased my car with hard earned money . I said him that to give the claim money in the first party's name ( Mr. Khuswant Singh) . I also mailed the icici Lombard co whose reference no is[protected].

Was this information helpful?

No (0)

Yes (0)

ICICI Lombard customer support has been notified about the posted complaint.

Feb 06, 2017

Updated by [email protected] Dear sir,
This is in regarding my motor claim no- MOT05851135 for my vehicle . I want to make to your notice my case so that you can give me positive response.
I have purchased a second hand car from Mr. Khushwant Singh on 24/04/2016. I gave my car papers to the RTO agent for Transfer on the next day. The agent said me as my car was mh04 THANE passing it will take time for transfer to Mumbai. He meant that he will have to get the NOC from thane RTO and then pay the OCTRIA on the car and then will be give to the Mumbai RTO. I felt the reason was very genuine so I gave him the job for the transfer as i was not able to do this whole process on my own, as everyone dose. but I requested him to do it as soon as possible. I was in touch all the time for the papers . On 1 st of July my car was given NOC from the THANE RTO for Mumbai RTO . Now the other process of OCTORIA was to be done . In that time I was out of station. I came to Mumbai on 20/08/16. I was about to go to him for the octoria but my car was robbed on 23/08/16 in early morning.I immediately got the FIR done and informed to icici Lombard co. for this.I asked them that if i have to transfer my car by paying the octoria . the concerned person said that it is not required. He assured me that it will not make any obstruction on claim disbursement, I will get my claim after the final report within 15 days if i not got my car back. I submitted my all the papers with the final report after 4 months of stolen car date. After this i got a call with the mail on 27/01/2017 that my claim is been canceled due to non insurable interest. Please help me as I had purchased my car with hard earned money . I said him that to give the claim money in the first party's name ( Mr. Khuswant Singh) . I also mailed the icici Lombard co whose reference no is[protected].

Feb 10, 2017

Updated by [email protected] Dear sir, Transfer of vehicle - Insurance claim settled but not paid due to transfer of vehicle - Claim cannot be denied on this
ground - 1997(2) CPC 713 U.P.
--Transfer of policy automatically is transferred to the transferee after sale of vehicle – Complainant held entitled to benefit
under the policy – 2009(1) CPC 482 N.C.
—Vehicle belonging to original owner is insured under the policy - Transferee of vehicle is entitled to claim benefit under
the policy obtained by original owner - 2008(1) CPC 257 N.C.
Hence forth my motor claim should be given from your side . this is written in Consumer Protection Act
on Insurance Claim.
I hope you will reply to this mail at the earliest