[Resolved]  Icici Lombard — Covid Insurance claim

My name is Himanshu Jaswani and my father purchased a policy through phone pe in April 2020 from ICICI Lombard general Insurance for Covid Coverage. Policy states that if any policy holder diagnosed with Covid 19 will get Sum assured of Rs. 25000 and my father had been tested positive in October 2020 with Covid 19. He get himself tested from Delhi Government Dispensary situated in Shalimar Bagh, Delhi and medical officer confirmed that his report is positive, to confirm it he again went to another Delhi government Lab and report comes same. Now we have asked for the claim and Icici Lombard saying that you have to get done RTPCR test from ICMR Lab, sir my point is insurance policy not saying that you have to get tested for a RTPCR test it only says that you have to be Covid positive and it should be confirmed from a government Lab which is done in my case second if antigen is positive then you need not to go for RTPCR test.
Now they are not giving us the claim amount saying you have to get that test which we can not give as we have to quarantine ourselves after Covid as well as it's not mentioned in policy specifically that it must be a RTPCR test.
Please help to get our claim sir as ICICI Lombard is cheating us by introducing new points to reject the claim, they are finding ways to not satisfy there liability and asking for new documents and all rather than restricting on policy wordings.