[Resolved] Icici Lombard — Delayed cashless claim | |
I've initiated a motor claim on my Activa 125 BSVI on 19th October 2021. My motor claim number is MOT11512144 and garage is Fortune Motors, Secunderabad. Its been over a month and still my vehicle claim is not settled and the ICICI csm isn't showing any interest in doing so. Was this information helpful? | |
Nov 28, 2021 Complaint marked as Resolved My cashless claim which was pending for over a month is now claimed and I paid remaining amount to get my vehicle from the garage. The time taken for processing the claim was over a month which caused a lot of inconvenience. ICICI lombard should improve the speed on processing the claim or else many consumers would be facing inconvenience. ICICI Lombard customer support has been notified about the posted complaint. | |
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ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
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Apologies for the inconvenience caused. We have made a note of the details mentioned. We will check this from our end and get back to you with an update on the same
Regards,
ICICI Lombard General Insurance
We write this with reference to your below concern regarding the claim MOT11512144.
At the outset, we regret the inconvenience caused to you.
We would like to inform you that the claim has been processed and paid from our end.
We look forward to serve you.