Icici Lombard — deny for transfer of ownership

Address:

Jalandhar, Punjab

repected sir On 6 september 2014 I had buyed motor policy from icic lombard general insurance for my i20 car registerd pb08bt4687 the policy number is 3001/93711498/00/B00 i had buyed a second hand car whoes insurance wasnt available but to transfer the rc the insurance of car is mandatory so i buyed a new policy from icici on the name of previous owner named mr gurvinder singh but after the rc was transferred on my name i called the company and told them to transfer the insurance on my my name as panna lal madan they siad ok we will send the surveyer and the surveyer came and did the survey but next day i recieved the mail the your endorcement is cancelled due to problem survey the problem Was that there was small scratch in front wind screen which was not thEre when insurance was done it was a small scratch which comes due to sunlight now is it my fault that the the scratch has come on it there was no accident of car Now they are saying they will not transfer our insurance . They are just harrasing tHe consumer please help me Regards Panna Lal madan [protected] [protected]