Icici Lombard — For policy cancelation

T want to close this policy 4111/EPP/[protected]/00/000 which i bought yesterday online...in this policy insured name and nominee name are same entered by mistake..
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ICICI Lombard customer support has been notified about the posted complaint.
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Dear Tanuj,

We have noted your concern. Kindly share your contact and policy details for us to check this from our end.

Regards,
ICICI Lombard General Insurance
tanuj negi's [Complaint's author] reply, Aug 6, 2021
POLICY 4111/EPP/224641144/00/000 ...

1) Mode of payment - NETBANKING
2) Amount -1521
3) Date of debit -03-08-2021
4) Transaction/Auth ID - IPAY/ESHP/ATOMTL/2704558822/11000037210690
5) Bank name -IDBI BANK

MY SERVICE NUMBER IS 50820211871

my contact number 9639871111

plz refund my money ASAP
Dear Tanuj,

Apologies for the unpleasant experience. We have made a note of the details and will get back to you with an update.

Regards,
ICICI Lombard General Insurance
tanuj negi's [Complaint's author] reply, Aug 9, 2021
how much time you take for cancellation...
policy details are attached

ICICI Lombard Customer Care's response, Aug 13, 2021
Verified Support
Dear Sir,

We write this with reference to your below concern regarding the refund.

We have tried contacting you on your phone number 96xxxxxx11. However, were unable to establish any contact. If you wish to call us back, please contact us between Monday to Friday on contact number 022-66877111 between 10 AM to 7PM or reply to this email without changing the subject line.

Further, we would like to inform you that your policy has been cancelled and refund of Rs 1521/- has been processed from our end. The refund amount should get credited to you maximum within 7 to 10 working days. We request your co-operation in the interim.

We look forward to serve you.

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