Icici Lombard — Medical insurance not passed

Icici Lombard insurance no[protected]
hi...i had taken a medical insurance policy on my mothers name and have been payong for the last 3 years...when i took the policy icici lombard had done all medical tests and cleared everything to be fine and no preexisiting confitions and gave me letter also by icici Lombard

after 3 years I have gone to claim the money for medical treatment and icici Lombard says my mom has had diabetis since 5 years…how will a patient knows if he/she has diabetes or not…icici Lombard has given clear certifacte while taking insurance that no preexisting diseases where dere

now icici Lombard says my mother has diabetis 5 years back and now policy cant be passed

I have given all certificates which are clear

Please pass my claim…If my claim cant be passed…pls refund my entire premiums which I have paid…as sisnce day 1 this policy was a crap…as I cud never use it

I don’t even know if my policy is in usable condition or not

For the past 3 months I have been mailing and mailing icici Lombard but no one is bothered


Being a very tired and worried customer I am mailing you

Hope I will get a solution

Kunal
[protected]