Icici Lombard — Very Pathetic Customer Service

Address:

New Delhi, Delhi

Below are the my old policy details. Current policy i have submitted to ICICI. So i dont have current details, it is a request to you that kindly pull the data from my old policy. cover Note number : 78200206 Let me tell you the story : My bike was stolen a few months ago. So I had to complain at ICICI and dwarka police station. from police station i received FIR copy and from ICICI one one your executive his name was (Mehar singh : [protected] and Pawan : [protected] )come to my place for documentation word after that they Took all papers with bike key. Now i got call from police station and they said Your bike is found. so come with documents and collect your bike. for documents i called to mr pawan he said call mehar, i called to mehar he said call to Manoj.when i called to manoj he said go to pritam pura branch and check your documents. then i call at your customer care centre the he gave me serware number i called him he said i donnt have any details about case. again i called to your customer one of your floor supervisor put me a call conf with miss charu charu said that today my executive call you and provide you the decrement the date was 17th nov 2014. today is 21st Nov. but i have't received any call from your side. today again i called at your customer service number but they dont have any update. my main concern is what customer you guys are giving to customer and If I have to do all the follow up they why you charging service tax. or do you have mentioned any where hat i have to call at any person cell number