Address: | Hyderabad, Andhra Pradesh, 500039 | Website: | www.iciciprulife.com/public/default.htm |
I applied online for iProtect Term life insurance on 4th Feb 2016 with policy number- OB05101046 and paid the whole premium also on same day through net banking. My medical tests were also done by UnitedHealthcare India Private Limited as appointed by ICICI only on 5th Feb 2016. But the problem starts after that.
Since then status of my policy is showing document pending and documents which are pending are medical test reports. These reports were supposed to be uploaded by ICICI only after taking from UHC. As per United Health Care they have already provided all medical test reports on 6th Feb as well.
I am getting reminders from ICICI Prulife for submission of documents but they are not taking any action. I called to their customer care as well and registered a complaint with number[protected] days back but still nothing happened.
I dropped them emails also many times but no response. So neither they are responding nor they are completing my application.
It's a worst experience so far and i am feeling cheated as they were behind me till i did not paid premium but now they are not responding.
Regards,
Manoj Baghel
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