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I don't reside at the address where you sent the check to. Also the check was sent in Rupees but I made all the premium payments in dollars and expected to have the US Dollars deposited directly to my account.
I gave the local Hyderabad office my check number and the local branch head agreed that the payment will be deposited in USD into my account.
Ever since December 19th, 2014 I have had 12 (twelve) email communications back and forth with you but you have still not resolved the issue. I don't know why your operations is so incompetent. At least send the check in US Dollars to my correct address in NJ.
I don't want to list my phone number here. Please give me the direct email address of your relevant customer service person who has authority to resolve my issue (not your generic customer service email which is useless) and I will send my contact information directly to that person.
I gave the local Hyderabad office my check number and the local branch head agreed that the payment will be deposited in USD into my account.
Ever since December 19th, 2014 I have had 12 (twelve) email communications back and forth with you but you have still not resolved the issue. I don't know why your operations is so incompetent. At least send the check in US Dollars to my correct address in NJ.
I don't want to list my phone number here. Please give me the direct email address of your relevant customer service person who has authority to resolve my issue (not your generic customer service email which is useless) and I will send my contact information directly to that person.
Dear Srikanth,
We wish to inform you that the concern highlighted by you has been reviewed. Accordingly, a communication has been sent to your registered email address with the details of the resolution offered.
In case of any further clarification, please contact us on our Customer Care number[protected] or write to us at [protected]@iciciprulife.com from your registered email ID.
Regards,
ICICI Prudential Life Insurance
We wish to inform you that the concern highlighted by you has been reviewed. Accordingly, a communication has been sent to your registered email address with the details of the resolution offered.
In case of any further clarification, please contact us on our Customer Care number[protected] or write to us at [protected]@iciciprulife.com from your registered email ID.
Regards,
ICICI Prudential Life Insurance
The problem is still not resolved I still did not get my money. When I visited the branch I provided all the information required including my address, bank information and request for how I want the money. All I got back is another two indemnity forms to fill out and that too after many, many back and forth emails.
I have sent you the information and I'm awaiting resolution. The issue has NOT been resolved yet
I have sent you the information and I'm awaiting resolution. The issue has NOT been resolved yet
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+1 860 266 7766
1089, ICICI Prudential Life Tower, Appasaheb Marathe Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
Request you to share your international contact number with us.
The surrender pay-out cheque was dispatched to your USA address and the same has been delivered on 12/19/2014 via Aramex Courier.
Regards,
ICICI Prudential Life Insurance