[Resolved]  IDBI Bank — ATM withdrawal not done but amount deducted from my account

Address:

Gurgaon, Haryana

I have withdrawal Rs. 4, 000.00 on 19th–August-2014 from ICICI Bank ATM in Sector-4 Gurgaon, But we did not received any slip & any cash amount from ATM Machine so I again withdrawal Rs. 4, 000.00 form Same ATM but another machine 19th-Aug-2014 and this transaction was successful I received both slip & cash Amount Rs. 4, 000.00, But on behalf of first transaction Rs. 4, 000.00 has been credit form my account, but that transaction has been failed, So I lodged written complaint in IDBI Bank at three time Date 2nd-Sept-2014, date:20.09.2014 & 01.10.2014 for ATM Dispute but now Bank person is saying that we received cash amount Rs. 10, 000.00 in first transaction, while that transaction was failed and we did not received any cash amount even slip. Neelkant Chaturvedi