IDBI Bank — wrongly debited from my account

Hemant@796

from Kolkata, West Bengal

Address:

705 motilal gupta road opp manton residency Promodini bhawan 4th floor, Kolkata, West Bengal, 700008

While i am doing net banking transaction due to some technical problem my transaction has been failed. But idbi bank has been deducted my amount 272 on 26th oct 2019 online recharge.. From mobikwik asked them also they said that amount has been not credited to merchant website. The amount should be with bank only. I too seen that in mobikwik in failed transaction history menu. Plz solve my problem fast. Plz my customer id is 92504717

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Comments

Amol Rokade

from Mumbai, Maharashtra

फलटण ब्रांच मैं मैंने ekyc फॉर्म भरने के लिये गया था लेकिन उन्हाने वो लेने से इनकार किया और इसके बारे मे complaint लिखने के लिए complaint बुक मागि तो वो देनेसे इनकार किया और वह हम नही रकते एसा जबाब मिला.
और इसके बारे मैं RBI ने क्या सूचना दिई है