[Resolved] Idea Cellular — address verification not done by idea officials | |||
I took new postpaid connection of idea on 10of may and no any person came to my place for address verification but got 1 call and they are saying your connection ➖ (Minus) Bcoz of address mismatch I am employee of punjab national bank I am facing problems bcoz of this non cooperating behaviour of idea officials Please help me Aarju garg [protected] Raipur cg Was this information helpful? | |||
Jun 17, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support May 14, 2018 Idea Cellular Customer Care's response Dear Customer, Sorry, for the inconvenience caused. To help you with your concern, kindly provide us your Idea contact number for which you're facing the issue as we're unable to fetch the details for the mentioned number to assist you further. Also, we request you to visit to the nearest My Idea Store, along with your valid documents to make sure of the details & to make the changes if required. However, if still any issue persist kindly share us the complete Idea store address where you've visited, store executive name & the customer care executive name & number from whom you've received the call for the same for further assitance. Refer to the below given link for the nearest My Idea Store, https://www.ideacellular.com/idea/select-circle?PlanType=StoreLoc Regards, Lavina Verified Support May 15, 2018 Idea Cellular Customer Care's response Dear Customer, We regret to inform you, that the number provided from your end isn't reflecting. Hence, we request you to provide us the contact number appropriately to assist you further. Regards, Lavina Verified Support May 17, 2018 Idea Cellular Customer Care's response Dear Customer, Apologies for the inconvenience caused. We would like to inform you, that the number provided from your end isn't reflecting due to the site issue. Hence, we request you to provide us your Idea contact number appropriately for which the issue persist for further assistance. Regards, Lavina | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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Aarju Garg
[protected]
We would like to inform you, that the request has been raised for mobile number portability for the mentioned no. 8358931435 and the same is in progress. Hence, we request you to wait for 7 working days from the date of the request raised. For further assistance, kindly reach us on 12345 or 198.
Regards,
Lavina