[Resolved]  Idea Cellular — bad behavior of executive mr. rafik shaikh

Address:380015

I went to idea store to buy a new sim card (Postpaid) (Airnet, address: 13, shiromani complex, opp. Ocean park, nr. Nehru nagar circle, satellite, ahmedabad – 380015)
I talk with mr. Rafik sheikh (Executive at airnet idea store), but mr. Rafik had no sense how to talk, although i gave him 2 chance and ignore his rude behavior twice, but after 3 times i stand up, and walk out of the store.

So pathetic behavior, i never face, after that i go nearby vodafone store, and they handle me well manner and buy another vodafone card.

Same happen with my friend also.
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Feb 7, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Jan 05, 2018
Idea Cellular Customer Care's response
Dear Customer,

Apologies for the inconvenience caused. To help you with your concern, kindly provide us your name along with your contact number.

Regards,
Lavina
Complaint comments 

Comments

I am not dialing or text to any other USSD numbers from my mobile. but they told me you texted to USSD number.Thats why balance is cut.

this is repeated once in week..

i surely tell i am not texted or dial any USSD number.
Idea Cellular Customer Care's response, Jan 9, 2018
Verified Support
Dear Customer,
Apologies for the inconvenience caused. Please share your Idea contact number, wherein problem persist. We shall get back to you at the earliest.
Regards,
Lakshmi
Sir my idea number [protected] incoming calls and outgoing call daitels my gmail id [protected]@gmail.com send
Idea Cellular Customer Care's response, Jan 9, 2018
Verified Support
Dear Customer,
We would like to inform you that, mobile operator can provide outgoing call details only. To know your outgoing call details, Send SMS to 12345 from same number. SMS format EBILL<space>MON Eg: EBILL<space> JAN. If your Email Id is not registered with us first register your Email Id Follow these steps send EMAILID<space> Email. address to 12345. For ex EMAILID<space>xyz@gmail.com.
Regards,
Lakshmi

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