[Resolved] Idea Cellular — balance deduction without any reason and complaint not accepted by customer care helpline or 198 always busy | |||
i reacharged my idea mobile no.[protected] on 02/01/2015 at 03:07 pm of Rs.205/- and i also recharged my mobile no.[protected] on 02/01/2015 at 03:15 pm Rs.90/- after recharged i used my netpack on my mobile nokia asha 501 but suddenly i check my balance its show only Rs.18/- At the time of 08:00 pm company is not receiving my call complain. please tell me what can i do and how to receive my balance refund. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Customer,
As per your telecon with our customer service associate on 3rd Jan 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 3rd Jan 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We regret the inconvenience caused to you. We have noted your concern. We will get back to you soon.
Thanks & Regards,
Customer Care, Idea Cellular