[Resolved] Idea Cellular — Bill payment | |||
My mobile number is [protected] and I'm from Andhra Pradesh I have used this connection from past four to five years and now I have portted from idea to Vodafone since the in the June I had not used any intern but I was charged about 300 extra and I had opted for porting. Now the thing is I don't know if I give for port and I used my Internet, my call and all facilities given by cellular company and in between of the month the mobile connection has been ported and I have used about 600 mb of mobile data and in this 512 mob is free as per my plan but since the connection is ported in middle of the month they are telling that we will take 15 days tariffs and we will charge for remaining data as regular usage which will be 10paise/Kb . I thought I paid all the dues from idea and did not go the cellular bill payment showroom. After some days they are repeatedly calling me and asking to pay the bills but I told I cleared all the bill then I asked to send me a mail And I asked to reduce the Internet bill charge then I'll pay the bills then they told we can't do that then I told I'll not pay the bill till u deduct some amount from that and they told that we will tell this to current cellular network provider and we will disconnect the connection and now it has happened from Vodafone network too. People from idea/ Vodafone networks don't call if we will be charged heavily but if they have to get some amount from us they will call us repeatedly and harass us. Why does the networks do this if we are porting out the customer care or any department can call us and ask what is the problem why they are porting out and i[censored] port out u will be charged like this no one tells. They will send all useless messages that this offer is there or that offer They can send a message i[censored] are porting ull be charged/ or the details The resolution I need is they have to deduct or charge a per my regular plan then I'll pay the amount and tell my current network to activate my outgoing calls. Was this information helpful? | |||
Complaint marked as Resolved
I have paid the amount and waste of asking these waste networks if we call them we will be charged for one more 1000 rupees since they will keep us on hold for 45 min every time we call them for the reason
These people never change
They show some thing and give some thing to us.
These all networks are one and same waste of calling them for any reason
Waste networks
Some networks say
Idea - an idea change ur life
Vodafone - network follows
For bill due payments They will call hundred times but never call if we have raised a complaints regarding any matter Idea Cellular customer support has been notified about the posted complaint. | |||
 9 Comments | |||
Comments
Dear Customer,
We understand your concern and regret the inconvenience. We have your contact details. We will get back to you soon.
Thanks & Regards,
Customer Care, Idea Cellular
We understand your concern and regret the inconvenience. We have your contact details. We will get back to you soon.
Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,
We wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular
We wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular
For calling how many days does it take to call
The preferred time for calling is 9-12 and 3 to 7
The preferred time for calling is 9-12 and 3 to 7
Dear Customer,
We have thoroughly checked your Idea account details and it is found that the charges applied to you are correct as per the GPRS plan assigned. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
We have thoroughly checked your Idea account details and it is found that the charges applied to you are correct as per the GPRS plan assigned. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
Hi Team,
I am very frustrated with your service and response because still i am waiting for your final revert and my out going service is closed from your side even this problem is pending from your side. When i called to 198 help line number they advised me that your waiver request is cancelled so you have to pay your full amount with late fee. But i want to know that if my request is cancelled from your side so i should be also getting mail for this from your side because i always try to communicate with you by mail but i did not receive your mail for final revert.
I have to face many problems due to my outgoing calls is closed from your end and i have to recharged my prepaid number with all the service for 300 INR because i have to 40 to 50 urgent calls in a day.
Finally i thought will not pay single amount because i have to face many problem due to my number closed and now i am ready to change my number because i cant be use this type of service who make a fool customer.
From: Appellate Delhi [mailto:appellate.[protected]@idea.adityabirla.com]
Sent: Thursday, November 19, 2015 8:20 PM
To: Kumar, Pramod
Subject: RE: Faulty bill Generated
Dear Customer,
Greetings of the day !
With reference to your mail, we would like to inform you that Idea number [protected] has been activated with effect from 19-Nov-15.
We truly hope that the above-details adequately address your concern.
We value your association with us and look forward to your continued patronage.
In case you need further assistance, please do call or email us. We’ll do our best to help you.
Regards,
Sumit Minz
______________________________________
Idea Cellular Limited - Delhi
Visit us at: www.ideacellular.com
Alternatively you can also call us on 12345 (Chargeable) for Queries & Request and 198 for Complaints (Toll free) from your Idea mobile and [protected] from a landline to know more about IDEA
From: Kumar, Pramod [mailto:[protected]@carlsonwagonlit.com]
Sent: Tuesday, November 17, 2015 8:17 PM
To: Appellate Delhi
Subject: RE: Faulty bill Generated
Hi Team,
I request to you kindly start the services for my another number [protected] till the time problem is not resolved for [protected].
Because I will pay the full and final for both my number as mention below after your final revert.
Complaint number - [protected]
Service ward for - [protected]
From: Appellate Delhi [mailto:appellate.[protected]@idea.adityabirla.com]
Sent: Tuesday, November 17, 2015 7:11 PM
To: Kumar, Pramod
Subject: RE: Faulty bill Generated
Dear Customer,
Greetings of the day !
With reference to your mail, we would like to inform you that request has already been registered with communication number C1-[protected] and same would be attended on 20-Nov-15.
We truly hope that the above-details adequately address your concern.
We value your association with us and look forward to your continued patronage.
Regards,
Sumit Minz
______________________________________
Idea Cellular Limited - Delhi
Visit us at: www.ideacellular.com
Alternatively you can also call us on 12345 (Chargeable) for Queries & Request and 198 for Complaints (Toll free) from your Idea mobile and [protected] from a landline to know more about IDEA
From: Kumar, Pramod [mailto:[protected]@carlsonwagonlit.com]
Sent: Saturday, November 14, 2015 5:49 PM
To: Appellate Delhi
Subject: Faulty bill Generated
Hi Team,
I am still waiting for your reply even you closed my outgoing service for [protected],
[protected]
I received a call from idea representative on 09nov15. He advised me that I received your complaint and we are giving you waiver for 300 just because of few mistake from our representative also and he said you should also cooperate us because we cant give you full waiver. I said its ok you just send me written mail or massage for waiver then I pay remaining amount for my both number without late fee and next day I again receive a call from idea representative. He advised me that you have to pay your full amount which you received the bill and we cant give any Waiver and we have already give you waiver in sep month even I don’t know about this sep month waiver because I pay full payment which I received on sep month.
So kindly you guys advise me that what should I do..just because I received wrong information from your side one person is saying we are giving you waiver and one person is saying you have to pay INR924. Even I call in your 198 complaint help line number but he is not able to understand pay problem. He is using scripted line we have already give you waiver in sep month
Even I don’t know about this waiver and which type of this waiver and pay full payment which I received.
From: Appellate Delhi [mailto:appellate.[protected]@idea.adityabirla.com]
Sent: Tuesday, November 10, 2015 5:20 PM
To: Kumar, Pramod
Subject: RE: Faulty bill Generated
Dear Customer,
Greetings for the day!
With reference to your mail, we acknowledge your concern regarding billing related against your Idea Mobile Number [protected].
We would like to confirm you that we have carefully noted the content of your mail and the same has been highlighted to the concerned authority.
The matter is currently being followed up and we will revert to you at the earliest.
Regards,
Sumit Minz
Idea Cellular Limited - Delhi
Visit us at: www.ideacellular.com
Alternatively you can also call us on 12345 (Chargeable) for Queries & Request and 198 for Complaints (Toll free) from your Idea mobile and [protected] from a landline to know more about IDEA.
From: Kumar, Pramod [mailto:[protected]@carlsonwagonlit.com]
Sent: Saturday, November 07, 2015 6:26 PM
To: Appellate Delhi
Subject: RE: Faulty bill Generated
Hi Team,
I am not satisfied with your answer because your representative did not advise me like this about pro-data basis. I asked him as example because I don’t know about pro-data basis. I was using the plan INR 399.00 and I use this plan for 15 days it mean ( 399/30= 13.3*15=199.5 ).He said yes that bill generate like this.
399.00 monthly plan, 30 day month, 399.00/30=13.3 per charge, 13.3*15=199.5 ( for 15 days using charges exclude tax)
Can you let me know who told you this is my number [protected].
From: Appellate Delhi [mailto:appellate.[protected]@idea.adityabirla.com]
Sent: Friday, November 06, 2015 9:51 AM
To: Kumar, Pramod
Subject: RE: Faulty bill Generated
Dear Mr. Kumar,
Greetings of the day !
With reference to your mail, we would like to inform you that as we have checked and found that you have been correctly charged Rs. 495.38/- for genuine GPRS usage 483 MB on pro-ration on your Idea mobile number [protected].
Please be assured that we can never charge you for usage which are not initiated on your SIM card, as our switch accurately monitors and records the usage of each SIM card, thus ensuring complete security and reliability.
Moreover, we have process the adjustment GPRS charges Rs. 279.30/- on 29th Sep’15 towards your Idea mobile number [protected].
However, as per the concern raised we have attach the itemized invoice of your Idea account ( please find the attachment ).
We truly hope that the above-details adequately address your concern.
We value your association with us and look forward to your continued patronage.
Regards,
Shiv Shankar Mishra
______________________________________
Idea Cellular Limited - Delhi
Visit us at: www.ideacellular.com
Alternatively you can also call us on 12345 (Chargeable) for Queries & Request and 198 for Complaints (Toll free) from your Idea mobile and [protected] from a landline to know more about IDEA
From: Kumar, Pramod [mailto:[protected]@carlsonwagonlit.com]
Sent: 01 November 2015 21:14
To: SHS
Subject: Faulty bill Generated
Hi Team,
My name is Pramod Kumar and I am idea post-paid customer with [protected].I got the faulty bill Generated for the last month. I changed my plan from 399 to 499 and the customer care representative said that you will be charged according to prorate base for the period of first some days up to plan change. But it is not reflected in the bill generated and the amount is charged for entire use of internet and I got a bill of more then INR 900 even I am using the plan 499.Still I did not pay this bill and I am using another post paid number also which is [protected] and my last billing date is 04Nov15.
kindly do needful because before selling the new upgrade plan your representative not giving the correct information about the bill after that customer has to face this problem. if we try to contact your customer service then always use scripted lines you have to pay this much amount because this correct bill from our side which you use. they don’t try to understand what we want to say. if we say we will close your this service they said as you wish you can close this service after full and final.
if I will not get satisfied resolution then I will defiantly closed my both number and go to consumer court.
Thanks & Regards
Pramod Kumar
Pramod Kumar| Fulfilment Center, GSC Gurgaon, India
Carlson Wagonlit Travel
phone +[protected] | Centrum Plaza | 1st Floor | Golf Course Road - Sector - 53|
Gurgaon - Haryana - India
[protected]@carlsonwagonlit.com | www.carlsonwagonlit.com
******************************************** An idea can change your life. ************** LEGAL DISCLAIMER ************ This E-Mail may contain Confidential and/or legally privileged Information and is meant for the intended recipient(s) only. If you have received this e-mail in error and are not the intended recipient/s, kindly notify us at [protected]@idea.adityabirla.com and then delete this e-mail immediately from your system. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail, its contents or its attachment/s other than by its intended recipient/s is strictly prohibited and may be unlawful. Internet Communications cannot be guaranteed to be secure or error-free as information could be delayed, intercepted, corrupted, lost, or contain viruses. IDEA Cellular Limited does not accept any liability for any errors, omissions, viruses or computer problems experienced by any recipient as a result of this e-mail.
******************************************** An idea can change your life. ************** LEGAL DISCLAIMER ************ This E-Mail may contain Confidential and/or legally privileged Information and is meant for the intended recipient(s) only. If you have received this e-mail in error and are not the intended recipient/s, kindly notify us at [protected]@idea.adityabirla.com and then delete this e-mail immediately from your system. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail, its contents or its attachment/s other than by its intended recipient/s is strictly prohibited and may be unlawful. Internet Communications cannot be guaranteed to be secure or error-free as information could be delayed, intercepted, corrupted, lost, or contain viruses. IDEA Cellular Limited does not accept any liability for any errors, omissions, viruses or computer problems experienced by any recipient as a result of this e-mail.
******************************************** An idea can change your life. ************** LEGAL DISCLAIMER ************ This E-Mail may contain Confidential and/or legally privileged Information and is meant for the intended recipient(s) only. If you have received this e-mail in error and are not the intended recipient/s, kindly notify us at [protected]@idea.adityabirla.com and then delete this e-mail immediately from your system. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail, its contents or its attachment/s other than by its intended recipient/s is strictly prohibited and may be unlawful. Internet Communications cannot be guaranteed to be secure or error-free as information could be delayed, intercepted, corrupted, lost, or contain viruses. IDEA Cellular Limited does not accept any liability for any errors, omissions, viruses or computer problems experienced by any recipient as a result of this e-mail.
******************************************** An idea can change your life. ************** LEGAL DISCLAIMER ************ This E-Mail may contain Confidential and/or legally privileged Information and is meant for the intended recipient(s) only. If you have received this e-mail in error and are not the intended recipient/s, kindly notify us at [protected]@idea.adityabirla.com and then delete this e-mail immediately from your system. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail, its contents or its attachment/s other than by its intended recipient/s is strictly prohibited and may be unlawful. Internet Communications cannot be guaranteed to be secure or error-free as information could be delayed, intercepted, corrupted, lost, or contain viruses. IDEA Cellular Limited does not accept any liability for any errors, omissions, viruses or computer problems experienced by any recipient as a result of this e-mail.
I am very frustrated with your service and response because still i am waiting for your final revert and my out going service is closed from your side even this problem is pending from your side. When i called to 198 help line number they advised me that your waiver request is cancelled so you have to pay your full amount with late fee. But i want to know that if my request is cancelled from your side so i should be also getting mail for this from your side because i always try to communicate with you by mail but i did not receive your mail for final revert.
I have to face many problems due to my outgoing calls is closed from your end and i have to recharged my prepaid number with all the service for 300 INR because i have to 40 to 50 urgent calls in a day.
Finally i thought will not pay single amount because i have to face many problem due to my number closed and now i am ready to change my number because i cant be use this type of service who make a fool customer.
From: Appellate Delhi [mailto:appellate.[protected]@idea.adityabirla.com]
Sent: Thursday, November 19, 2015 8:20 PM
To: Kumar, Pramod
Subject: RE: Faulty bill Generated
Dear Customer,
Greetings of the day !
With reference to your mail, we would like to inform you that Idea number [protected] has been activated with effect from 19-Nov-15.
We truly hope that the above-details adequately address your concern.
We value your association with us and look forward to your continued patronage.
In case you need further assistance, please do call or email us. We’ll do our best to help you.
Regards,
Sumit Minz
______________________________________
Idea Cellular Limited - Delhi
Visit us at: www.ideacellular.com
Alternatively you can also call us on 12345 (Chargeable) for Queries & Request and 198 for Complaints (Toll free) from your Idea mobile and [protected] from a landline to know more about IDEA
From: Kumar, Pramod [mailto:[protected]@carlsonwagonlit.com]
Sent: Tuesday, November 17, 2015 8:17 PM
To: Appellate Delhi
Subject: RE: Faulty bill Generated
Hi Team,
I request to you kindly start the services for my another number [protected] till the time problem is not resolved for [protected].
Because I will pay the full and final for both my number as mention below after your final revert.
Complaint number - [protected]
Service ward for - [protected]
From: Appellate Delhi [mailto:appellate.[protected]@idea.adityabirla.com]
Sent: Tuesday, November 17, 2015 7:11 PM
To: Kumar, Pramod
Subject: RE: Faulty bill Generated
Dear Customer,
Greetings of the day !
With reference to your mail, we would like to inform you that request has already been registered with communication number C1-[protected] and same would be attended on 20-Nov-15.
We truly hope that the above-details adequately address your concern.
We value your association with us and look forward to your continued patronage.
Regards,
Sumit Minz
______________________________________
Idea Cellular Limited - Delhi
Visit us at: www.ideacellular.com
Alternatively you can also call us on 12345 (Chargeable) for Queries & Request and 198 for Complaints (Toll free) from your Idea mobile and [protected] from a landline to know more about IDEA
From: Kumar, Pramod [mailto:[protected]@carlsonwagonlit.com]
Sent: Saturday, November 14, 2015 5:49 PM
To: Appellate Delhi
Subject: Faulty bill Generated
Hi Team,
I am still waiting for your reply even you closed my outgoing service for [protected],
[protected]
I received a call from idea representative on 09nov15. He advised me that I received your complaint and we are giving you waiver for 300 just because of few mistake from our representative also and he said you should also cooperate us because we cant give you full waiver. I said its ok you just send me written mail or massage for waiver then I pay remaining amount for my both number without late fee and next day I again receive a call from idea representative. He advised me that you have to pay your full amount which you received the bill and we cant give any Waiver and we have already give you waiver in sep month even I don’t know about this sep month waiver because I pay full payment which I received on sep month.
So kindly you guys advise me that what should I do..just because I received wrong information from your side one person is saying we are giving you waiver and one person is saying you have to pay INR924. Even I call in your 198 complaint help line number but he is not able to understand pay problem. He is using scripted line we have already give you waiver in sep month
Even I don’t know about this waiver and which type of this waiver and pay full payment which I received.
From: Appellate Delhi [mailto:appellate.[protected]@idea.adityabirla.com]
Sent: Tuesday, November 10, 2015 5:20 PM
To: Kumar, Pramod
Subject: RE: Faulty bill Generated
Dear Customer,
Greetings for the day!
With reference to your mail, we acknowledge your concern regarding billing related against your Idea Mobile Number [protected].
We would like to confirm you that we have carefully noted the content of your mail and the same has been highlighted to the concerned authority.
The matter is currently being followed up and we will revert to you at the earliest.
Regards,
Sumit Minz
Idea Cellular Limited - Delhi
Visit us at: www.ideacellular.com
Alternatively you can also call us on 12345 (Chargeable) for Queries & Request and 198 for Complaints (Toll free) from your Idea mobile and [protected] from a landline to know more about IDEA.
From: Kumar, Pramod [mailto:[protected]@carlsonwagonlit.com]
Sent: Saturday, November 07, 2015 6:26 PM
To: Appellate Delhi
Subject: RE: Faulty bill Generated
Hi Team,
I am not satisfied with your answer because your representative did not advise me like this about pro-data basis. I asked him as example because I don’t know about pro-data basis. I was using the plan INR 399.00 and I use this plan for 15 days it mean ( 399/30= 13.3*15=199.5 ).He said yes that bill generate like this.
399.00 monthly plan, 30 day month, 399.00/30=13.3 per charge, 13.3*15=199.5 ( for 15 days using charges exclude tax)
Can you let me know who told you this is my number [protected].
From: Appellate Delhi [mailto:appellate.[protected]@idea.adityabirla.com]
Sent: Friday, November 06, 2015 9:51 AM
To: Kumar, Pramod
Subject: RE: Faulty bill Generated
Dear Mr. Kumar,
Greetings of the day !
With reference to your mail, we would like to inform you that as we have checked and found that you have been correctly charged Rs. 495.38/- for genuine GPRS usage 483 MB on pro-ration on your Idea mobile number [protected].
Please be assured that we can never charge you for usage which are not initiated on your SIM card, as our switch accurately monitors and records the usage of each SIM card, thus ensuring complete security and reliability.
Moreover, we have process the adjustment GPRS charges Rs. 279.30/- on 29th Sep’15 towards your Idea mobile number [protected].
However, as per the concern raised we have attach the itemized invoice of your Idea account ( please find the attachment ).
We truly hope that the above-details adequately address your concern.
We value your association with us and look forward to your continued patronage.
Regards,
Shiv Shankar Mishra
______________________________________
Idea Cellular Limited - Delhi
Visit us at: www.ideacellular.com
Alternatively you can also call us on 12345 (Chargeable) for Queries & Request and 198 for Complaints (Toll free) from your Idea mobile and [protected] from a landline to know more about IDEA
From: Kumar, Pramod [mailto:[protected]@carlsonwagonlit.com]
Sent: 01 November 2015 21:14
To: SHS
Subject: Faulty bill Generated
Hi Team,
My name is Pramod Kumar and I am idea post-paid customer with [protected].I got the faulty bill Generated for the last month. I changed my plan from 399 to 499 and the customer care representative said that you will be charged according to prorate base for the period of first some days up to plan change. But it is not reflected in the bill generated and the amount is charged for entire use of internet and I got a bill of more then INR 900 even I am using the plan 499.Still I did not pay this bill and I am using another post paid number also which is [protected] and my last billing date is 04Nov15.
kindly do needful because before selling the new upgrade plan your representative not giving the correct information about the bill after that customer has to face this problem. if we try to contact your customer service then always use scripted lines you have to pay this much amount because this correct bill from our side which you use. they don’t try to understand what we want to say. if we say we will close your this service they said as you wish you can close this service after full and final.
if I will not get satisfied resolution then I will defiantly closed my both number and go to consumer court.
Thanks & Regards
Pramod Kumar
Pramod Kumar| Fulfilment Center, GSC Gurgaon, India
Carlson Wagonlit Travel
phone +[protected] | Centrum Plaza | 1st Floor | Golf Course Road - Sector - 53|
Gurgaon - Haryana - India
[protected]@carlsonwagonlit.com | www.carlsonwagonlit.com
******************************************** An idea can change your life. ************** LEGAL DISCLAIMER ************ This E-Mail may contain Confidential and/or legally privileged Information and is meant for the intended recipient(s) only. If you have received this e-mail in error and are not the intended recipient/s, kindly notify us at [protected]@idea.adityabirla.com and then delete this e-mail immediately from your system. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail, its contents or its attachment/s other than by its intended recipient/s is strictly prohibited and may be unlawful. Internet Communications cannot be guaranteed to be secure or error-free as information could be delayed, intercepted, corrupted, lost, or contain viruses. IDEA Cellular Limited does not accept any liability for any errors, omissions, viruses or computer problems experienced by any recipient as a result of this e-mail.
******************************************** An idea can change your life. ************** LEGAL DISCLAIMER ************ This E-Mail may contain Confidential and/or legally privileged Information and is meant for the intended recipient(s) only. If you have received this e-mail in error and are not the intended recipient/s, kindly notify us at [protected]@idea.adityabirla.com and then delete this e-mail immediately from your system. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail, its contents or its attachment/s other than by its intended recipient/s is strictly prohibited and may be unlawful. Internet Communications cannot be guaranteed to be secure or error-free as information could be delayed, intercepted, corrupted, lost, or contain viruses. IDEA Cellular Limited does not accept any liability for any errors, omissions, viruses or computer problems experienced by any recipient as a result of this e-mail.
******************************************** An idea can change your life. ************** LEGAL DISCLAIMER ************ This E-Mail may contain Confidential and/or legally privileged Information and is meant for the intended recipient(s) only. If you have received this e-mail in error and are not the intended recipient/s, kindly notify us at [protected]@idea.adityabirla.com and then delete this e-mail immediately from your system. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail, its contents or its attachment/s other than by its intended recipient/s is strictly prohibited and may be unlawful. Internet Communications cannot be guaranteed to be secure or error-free as information could be delayed, intercepted, corrupted, lost, or contain viruses. IDEA Cellular Limited does not accept any liability for any errors, omissions, viruses or computer problems experienced by any recipient as a result of this e-mail.
******************************************** An idea can change your life. ************** LEGAL DISCLAIMER ************ This E-Mail may contain Confidential and/or legally privileged Information and is meant for the intended recipient(s) only. If you have received this e-mail in error and are not the intended recipient/s, kindly notify us at [protected]@idea.adityabirla.com and then delete this e-mail immediately from your system. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail, its contents or its attachment/s other than by its intended recipient/s is strictly prohibited and may be unlawful. Internet Communications cannot be guaranteed to be secure or error-free as information could be delayed, intercepted, corrupted, lost, or contain viruses. IDEA Cellular Limited does not accept any liability for any errors, omissions, viruses or computer problems experienced by any recipient as a result of this e-mail.
I want know call details of janwary and febury of 2016 outgoing and incoming calla my number is [protected]
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The next photo is they know when I'll be ported so they can tell me i[censored] port out now ull be charged for this like this and after that also can see the due of the data usage