[Resolved]  Idea Cellular — bill payment issue regarding portability bill

Address:Mumbai City, Maharashtra, 400057

My mobile number is [protected].
2 months before i ported out to vodafone because of inconsistent network to idea.

I was also aware that bill has to be paid before porting out from idea which i did and then only vodafone people handed over me new sim card.

Now i'm getting constant calls from idea as well as from vodafone to pay residual bill.

I have already paid 210/- and now after 2 months they are demanding 350/-

.

I'm sure they must be having previous bill details. I'm concern why are they calling me to submit the proof.

I request you to provide me my previous bill details as i paid online

As i have ported out from idea i can't access "my account" in idea

Email: - [protected]@gmail.com
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Oct 31, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Sep 25, 2017
Idea Cellular Customer Care's response
Dear Customer,

As per our telecon, your concern has been discussed and communicated. Refer this link for your bill payment link http: https://care.ideacellular.com/wps/portal/account/express-paybill

Regards,
Lakshmi.
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