[Resolved]  Idea Cellular — Bogus refund

Address:Bangalore, Karnataka, 560046
Website:Idea

Recharged my idea sim for an basic internet pack via ola money. They credited me a blackberry internet plan, however i use an iphone. I got in touch with ola on the same day and told them my concerns. They replied back saying i need to get in touch with idea. I got in touch with idea and they said they can't do anything. I spend over 3000₹ every month on my phone bill and this is a classic example on how to loose a customer.
Was this information helpful?
No (0)
Yes (0)
Sep 11, 2016
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Aug 02, 2016
Idea Cellular Customer Care's response
Dear Customer,

We regret the inconvenience. Please provide your Idea mobile number and alternate contact number so that we can assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular
Complaint comments 

Comments

If you are so interested In helping, get in touch with OLA check with them on on the transaction details via the screen posted on my complaint. I am not going to post my number in an open forum.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information