[Resolved] Idea Cellular — calls and messages barred unnecessarily

Alfred M John

Address:

Kannur, Kerala, 670673

My previous complaint for the same issue has been marked as 'resolved' without taking any action. Still i face the same issue. Idea should change their slogan to 'an idea' can * your life'

All my incoming and outgoing calls and messages are barred when i am in international roaming. I have sufficient balance in my sim card. They blocked all services without any information. I did port to idea 3 months back. Airtel was providing good service to me. Very bad service from idea. Ridiculous

My idea number is [protected]
Contact me on +[protected] or +[protected]

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Dec 12, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Nov 02, 2017

Updated by Alfred M John All my incoming and outgoing calls and messages are barred when i am in international roaming. I have sufficient balance in my sim card. They blocked all services without any information. I did port to idea 3 months back. Airtel waas providing good service to me. Very bad service from idea. Ridiculous

My idea number is [protected]

Verified Support

Nov 04, 2017

Idea Cellular Customer Care's response Dear Customer,

As checked your number is active from our end. We request you select the network manually and checked with the network. write us back for further assistances.

Regards,
Lakshmi.

Verified Support

Nov 05, 2017

Idea Cellular Customer Care's response Dear Customer,

As per our telecon, We request you share you complete address where you're facing this issue to assist you.

Regards,
Lakshmi.

Nov 10, 2017

Updated by Alfred M John Dear Lakshmi,
Presently I am in Saudi Arabia. Still I face the same problem. I am not able to receive or make a call to anyone. I always get a message from Idea that my calls are barred. [protected] is my contact number. Also I did not get activation code from WhatsApp to activate in my phone. Seems my messages are also barred. Please port me back to Airtel if Idea can not provide good service.

Nov 10, 2017

Updated by Alfred M John I am able to register only in mobily network both manually and automatically. STC does not accept registration while I tried manually. Number is active but there is no service active in it.

Nov 13, 2017

Updated by Alfred M John Any update? Can i get an answer if i post it on social media?

Nov 16, 2017

Updated by Alfred M John Update pls?