[Resolved] Idea Cellular — calls from delhi high court | |
I raise request for port from idea to airtel and i have paid full last month bill with advance 100 rs for 1 week (For port duration usage) as idea person said. Network successfully ported from idea to airtel. After few days i get calls from idea and they said you have 1200rs unpaid bill and you have used 900rs datapack and 300 for calling. After so many calls ideas customer executive said we have generated wrong bill please pay only 200rs and the bill will be cleared. I paid 200rs for my idea number using the attached account number and the account number is given by [protected]@gmail.com email id. I got message for the 200rs bill and i thought this is last time i am facing idea people. But after 1 month again my relatives got calls and asking by name saying that bill is reaming of 1000rs and we have legal notice and need to go to delhi court every week or some day. No one is directly contact me and calling again n again to my relatives. Was this information helpful? | |
Mar 8, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Feb 05, 2018 Idea Cellular Customer Care's response Dear Customer, We regret for the inconvenience caused. We would like to inform you, that you've been charged on pro-ration basis for the data usage and the bill has been generated accordingly as per your plan rental, usage charges and G.S.T. Hence, we request you to kindly clear all your dues to avoid the inconvenience. Regards, Lavina | |
Add a Comment | |
63%
Complaints
16713
Pending
792
Resolved
9872
Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
View all Idea Cellular contact information
Post your Comment