[Resolved]  Idea Cellular — cheating and inconvenience

Address:

New Delhi, Delhi, 110060

1. The person who approached me with a request to port my reliance number provided me wrong information. He told me that i would get 1gb 4g data/day and the plan says its just 5gb. I was getting 6gb data for 299 and idea charges me 349 for the same.
2. The person processed my request without providing me new sim. My number was switched off for more than 12 hours.
3. When i tried contacting that person his number is switched off and now your customer executives are clueless about his identity and existence.
4. If you really want people to opt for your services, you should be accountable to people first. Your employees are rude, irresponsible and not at all cooperative as if i am dying to opt for services.

I want justice and redressal of my grievance otherwise i am going to vent my frustration off on social media.

I hope you will contact me soon. And yes i am regretting my decision to switch from reliance to your network just to attract frustration.