[Resolved]  Idea Cellular — Complaint regarding harassment calls by Idea service provider

Address:

New Delhi, Delhi

Hi,

I want to raise a complaint regarding harassment calls by Idea service provider to my wife.

At 6:00 PM (IST) on 26th June 2012, my wife received call on her Vodafone No from mobile no, Caller is lady with (Fake Name) explained my wife that mobile number of my wife is reference mobile number of one of the defaulter IDEA Postpaid customer. My wife identified the person (Relative) and told that lady that she will inform that person to do the payment of pending bill amount.

Even after intimation and saying that she will convey the message to defaulter person, my wife gets the continues call from same number, and that lady started abusing and talking very nonsense to my wife saying she will call my wife until Idea does not get the payment cleared….

Idea caller called more than 10 times and harassed/ threatened my wife like anything till my wife cried and begged for stop calling her.

Please understand we are reputed citizen of India and we can’t afford such harassment and torture even our number is just a reference number in someone else mobile. We tried to help Idea by giving mobile number of defaulter person but still we are getting the calls from Idea.

I demand apologies from female executive of Idea or Collection agency hired by Idea (whomsoever) to my family (wife) whom she abused and harassed.

Kindly look into this matter on urgent basis. Hope to hear from you soon.

Regards
Manish.