[Resolved] Idea Cellular — Sim not activated but payment is done | |||
Dear sir/madam i buy a new idea sim from shri krishna sales 2360, SECTOR-7A, FARIDABAD 121004, payment is done but sim not activated yet . please solve this problem . i buy sim form 15/07/2016 ... i call the agent form my phone they told me to refund my money shortly but after this they did not pick up my phone and add my number into the blacklist. Was this information helpful? | |||
Oct 21, 2016 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Sep 16, 2016 Idea Cellular Customer Care's response Hi Amit, Sincere apologies from us. We have your contact details and we will get back to you shortly. Regards, Yogesh Verified Support Sep 17, 2016 Idea Cellular Customer Care's response Hi Amit, As per your telecon with our customer service associate on 17th September 2016, we wish to inform you that the matter is currently being followed up and we will revert to you at the earliest. Regards, Abhi Verified Support Sep 20, 2016 Idea Cellular Customer Care's response Hi, As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline. Regards, Tudor | |||
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Call details require validation of your details. Thus, we request you to contact customer care by dialing 12345 from your Idea mobile or write to email desk at [email protected]. You can also visit our website, www.ideacellular.com.
Regards,
Yogesh