Idea Cellular — Credit card fraud - idea payment and citi

Address:

400708

I had received a fraudulent call from a number [protected] on 6/8/17 at 5:00 pm and they told me they were from citibank. They had information of the type of card i had and told me that my points were getting expired and can be converted to cashback provided i confirmed my information.

They told half of the card numbers of my citi credit card and asked me to confirm my card details such as expiry date and cvv number to make changes in the citi website. A total of 4 yransactions worth 4785 rs were made fraudulently and it seems that some one from the bank is involved in the same.

Request to refund my money back to my card, please do the needful, i am trusting that you will help.

Through citibank credit card (Starts with 4386 and ends with 1034) and merchant - ideamoney, mumbai

I got a fraud call around 3.30 pm today as calling on behalf of citi bank credit for verification to redeem my credit card points and they

Already had details of my card and cvv number which they wanted to get verified again with me. With in few minutes, i received sms about transactions.

I raised complaint near police station and attached is the copy of the police complain.

Requesting you to kindly block these transactions at the earliest and please help me out to solve my problem and get my amount back.

Rs 4, 785.00 was spent on your credit card 4386xxxxxxxx0790 on 08-jun-17 at idea payment.
Rs 4, 785.00 was spent on your credit card 4386xxxxxxxx0790 on 08-jun-17 at idea payment.
Rs 4, 785.00 was spent on your credit card 4386xxxxxxxx0790 on 08-jun-17 at idea payment.
Rs 4, 785.00 was spent on your credit card 4386xxxxxxxx0790 on 08-jun-17 at idea payment.

Regards
Rahul
[protected]