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Dear Customer,
We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular
We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,
As per your telecon with our customer service associate on 4th May 2015, we have thoroughly checked your Idea account details and it is found that the charges applied to you are correctly as per the IDEA I PLAN 399 plan assigned. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 4th May 2015, we have thoroughly checked your Idea account details and it is found that the charges applied to you are correctly as per the IDEA I PLAN 399 plan assigned. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
What is Data Pack Pro Ration charges?? my plan 299 . My internet pack is always active. My pack 600 MB i am only using 595 MB Only .but my Bill including this charge on Data Pack Pro Ration 950 RS .What Is This ?
Monthly Charges
IDEA I PLAN 999
I have used within plan 999.
but they charged me 3957 for Data Pack Pro-ration #.
new my bill is 5623
i will never pay this. please help me with with this
My Number is [protected] they deactivated all service of this number.
Please contact me [protected].
IDEA I PLAN 999
I have used within plan 999.
but they charged me 3957 for Data Pack Pro-ration #.
new my bill is 5623
i will never pay this. please help me with with this
My Number is [protected] they deactivated all service of this number.
Please contact me [protected].
I have same issue.
Data Pack Pro-ration - 278.52 rs extra charge on my postpaid plan.
new my bill is [protected]
My no. is[protected]
Data Pack Pro-ration - 278.52 rs extra charge on my postpaid plan.
new my bill is [protected]
My no. is[protected]
I have same issue.
Charges on Data Pack Pro-ration # 1732.800
My number: [protected].
Explain in detail.
Charges on Data Pack Pro-ration # 1732.800
My number: [protected].
Explain in detail.
I have also same issue.
I deactivated ADD-ON data pack of 1GB in mid of bill cycle and Idea charged me 507 Prorated Overage Charges.
Not sure really this is as per TRAI regulation. If it's as per TRAI regulation then TRAI must have to change this regulation. As we see here many people like us are trapped in this case and on this way operators are earning on unaccepted way.
I deactivated ADD-ON data pack of 1GB in mid of bill cycle and Idea charged me 507 Prorated Overage Charges.
Not sure really this is as per TRAI regulation. If it's as per TRAI regulation then TRAI must have to change this regulation. As we see here many people like us are trapped in this case and on this way operators are earning on unaccepted way.
I have the same problem today. I have a plan of Rs. 499 that gives 2.5GB data and these idea guys are so intelligent to keep my credit limit as 599. For the first 3 months, they don't allow changing the credit limit. The total bill goes around Rs. 574 when added the taxes and after few calls and a VAS boom, You outgoing is disabled because you have crossed your credit limit. Where do so intelligent people come from?
Any ways that was not the only problem. The major problem is they charge this Pro-ration charges on the money we actually pay. Last month I activated a Rs. 100 pack for 300Mb 3G data as i required it and a Rs. 154 1GB 2G data after that. I was aware of this being added in my bill.
But here comes their trap, Idea charged only Rs. 64 for the days I used that Rs.154 2G internet pack from 30th Dec, 2016 to 11th January, 2017 and added the Pro-ration charges of Rs. 751 on the complete data I used making my bill rise to Rs. 1627 with the Tax of Rs. 212.
These guys know very well that few customers can do nothing and will have no impact on their business. Rise up folks and let these telecom companies know where they stand without us. Move you and your friends, family and anyone you meet everyday out of idea.
This is how Idea greets their customer Happy New Year. Very Well done Aditya for such service. Now I learned an important business lesson. "Pro-ration".
My number is [protected].
Any ways that was not the only problem. The major problem is they charge this Pro-ration charges on the money we actually pay. Last month I activated a Rs. 100 pack for 300Mb 3G data as i required it and a Rs. 154 1GB 2G data after that. I was aware of this being added in my bill.
But here comes their trap, Idea charged only Rs. 64 for the days I used that Rs.154 2G internet pack from 30th Dec, 2016 to 11th January, 2017 and added the Pro-ration charges of Rs. 751 on the complete data I used making my bill rise to Rs. 1627 with the Tax of Rs. 212.
These guys know very well that few customers can do nothing and will have no impact on their business. Rise up folks and let these telecom companies know where they stand without us. Move you and your friends, family and anyone you meet everyday out of idea.
This is how Idea greets their customer Happy New Year. Very Well done Aditya for such service. Now I learned an important business lesson. "Pro-ration".
My number is [protected].
Charges on Data Pack Pro-ration # 1534 rupees.
what is this? Please explain. I am using Samsung basic handset & I never use the internet from this idea number so why you charge me data pro-ration.
My idea number: [protected]
I will never pay this so please correct it & kindly revise my postpaid bill for March 2017
what is this? Please explain. I am using Samsung basic handset & I never use the internet from this idea number so why you charge me data pro-ration.
My idea number: [protected]
I will never pay this so please correct it & kindly revise my postpaid bill for March 2017
Prorated overage charges of Idea
Account number[protected], Bill number-[protected]
I have same problem.I got May month bill dated-23may 4237.90 which is very high called prorated overage charges.
Previous my plan is 666cug plan and then next switch to 299plan.Now they are charging for 13days 3235.44.At which cost they are applying?
In previous bill also they are applying 75 rs for 18.525mb.
Account number[protected], Bill number-[protected]
I have same problem.I got May month bill dated-23may 4237.90 which is very high called prorated overage charges.
Previous my plan is 666cug plan and then next switch to 299plan.Now they are charging for 13days 3235.44.At which cost they are applying?
In previous bill also they are applying 75 rs for 18.525mb.
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Also not satisfied with the customer helpdesk person. They are not resolving the issue, instead when i said i will discontinue the service, he said ok.
Please check the issue at the earliest.
Let me know what the concept of this proration.