[Resolved]  Idea Cellular — Data remains same but main balance deducted

Address:

Sirsa, Haryana, 125055

Hello my no. is [protected], i activate 1 night Facebook pack, i used only facebook but main data balance and 34 rupee deducted . and 250 mb facebook data remaining same, i activated through call on 1219 not by USSD code, may be this is the reason for technical glitch . i called 1:28 am on 23 june, but their response is below satisfaction, he is giving very pathetic response and excuses, i told him i am using unlimited night pack and 250 mb Facebook pack from many times, you can also check my deduction balance list . and please give me my money and data balance back due to big technical failure of IDEA network. and on 23 june 4:10 pm Sumit Kumar called me and told me we will not reverse back your money because you used on chrome browser, i used on mobile and chrome both but no single Mb data is deducted, please tell me where is has been written on Idea website or show your terms and condition, we can't use Facebook pack on chrome browser . please tell me where it has been written ?? surely i will port to airtel if you can't give proper solution .