[Resolved] Idea Cellular — Deducting the amount for for wrong entry USSD digits which are not service activation No.s | |||
Phone/Mobile Number: [protected] I was tried that to know the SMS balance of Vodafone, unfortunately i was pressed SIM-2(Idea) nstead of SIM-2 (Vodafone) it should show the wrong USSD but it directly deducted the amount of multiples of 10/- rupees.Repeatedly we are facing the problem when we were called to customer care they are not responding properly, if i called to Customer care from another Idea No. then they said that server problem continuously they are saying to escape from me. i asked to raise the complaint but those are not responding properly, otherwise not refund the my amount. kindly take the action on telecom. by considering my complaint... Was this information helpful? | |||
Jan 21, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Dec 19, 2016 Idea Cellular Customer Care's response Hi, We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly. Regards, Esther Verified Support Dec 19, 2016 Idea Cellular Customer Care's response Hi, We tried contacting you on your Idea number but we couldn’t reach you. Hence, we request you to inform us the convenient date and time to contact you and have your issue resolved. Regards, Esther | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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