[Resolved]  Idea Cellular — disconnected my no. without notice

In July I got the wrongly charged bill, I raised the complaint on the same day but they haven't resolved that and again I raise the complaint in August even They said we will process. so I haven.t paid that and again I raised the complaint on that without any intimation Idea disconnected my no. I am using that no. from past 10 Years I need that back. I went to Idea store they were telling that we won't give u back.
Was this information helpful?
No (0)
Yes (0)
Dec 4, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Oct 27, 2017
Idea Cellular Customer Care's response
Dear Customer,

We would like to inform you that, your number is permanently disconnected due to non payment and also empowerment was exceeded for the same. Request you to clear outstanding.

Regards,
Lakshmi.
Nov 07, 2017
Updated by sravan1992
Are you gone mad whatI explains and whats your reply first of all read all the message and reply
Complaint comments 

Comments

I am facing network problem from last two months.network shows ok in notification but speed of internet is very slow.I port this no. From airtel to idea to get best speed of internet.but I think my decision was wrong.its very bad experience in our life.

Idea Cellular Customer Care's response, Oct 27, 2017
Verified Support
Dear Customer,

Apologies for the inconvenience. Please share Idea contact number, wherein problem persist and alternative. We shall get back to you at the earliest.

Regards,
Lakshmi.
Sir,
I have lost my Idea Sim for the Mobile No. [protected].
I request you to block the Sim for misuse and arrange to issue a duplicate SIM card immediately.
Regards.

P Chandrasekaran
C 70 Santhanam Road
TVS Nagar
Madurai 625003.
Idea Cellular Customer Care's response, Oct 27, 2017
Verified Support
Dear Customer,

Sorry to hear this, we request you to share your alternate contact number. We shall get back to you at the earliest.

Regards,
Lakshmi.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information