Idea Cellular — False information being given while doing MNP to IDEA | |||
Hi, I am using the Vodafone postpaid number. I want to port out the Vodafone number to IDEA due to connectivity issues. When I visited the My IDEA storein New Sangvi, Pune 411061(Located near Sai Chauk), the representative told me that the Postpaid number can be only ported to IDEA postpaid only and not to prepaid.Also once the postpaid connection is taken it can not be converted to prepaid for the period of 6 months. I checked this with other operators and they told me that there is no such constraint. Same problem is being experienced by many people visiting this My Idea store. Can you please look into this matter. Due to such constraints I am unwilling to port number to IDEA. Thanks Was this information helpful? | |||
|
Idea Cellular customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
This complaint is not related to my number. This complaint is against the My IDEA store in New Sangvi Pune. Please inform the My Idea store people not to give such a false information.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
63%
Complaints
16713
Pending
792
Resolved
9872
Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
View all Idea Cellular contact information
We regret the inconvenience caused. Please reply with your mobile number and alternate contact number and we will be glad to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.
Thanks & Regards,
Customer Care, Idea Cellular