[Resolved]  Idea Cellular — false postpaid plan for porting

Address:Nagpur, Maharashtra, 440018

I recently ported from vodafone to idea. My mobile number is [protected] (Which i ported).

For porting, idea executive communicated that in the plan of 349 rs i will be given unlimited calling and 10 gb data per month.

However, after i ported to idea, i just got 1 gb data per month. Then i was mentioned that it will be activated in 3 days, and then in 1 week, but it never happened.

I also talked with their customer executive, but they are not ready to resolve the issue. Can you please help.

I have dropped them emails as well, and i am not getting satisfactory resolution.

They have cheated me by providing wrong information just to get my number ported to idea.
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Dec 19, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Nov 04, 2017
Idea Cellular Customer Care's response
Dear Customer,

Apologies for the inconvenience. We have forwarded this to our respective team. Our concern team will get back to you for further assistance.

Regards,
Lakshmi.
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