Idea Cellular — Fraud ads ear up my 90rs | |||
A week ago I bought a new idea sim no.[protected] for its good coverage of 3g connection in my area. So far I used BSNL and bt it is less coverage than of idea. After recharging 74rs, got 200mb with good speed bt in few mintues after browsing, I dont know from where an advertisement popped up and activated some kind of service that charged 90rs from my account. When I called customer care, they said they dont create such ads, then I want to know that who is working behind these fraud ads which gives benefit to idea cellular? I never experienced such kind of fraud with BSNL 3g service, I hv never been charged an extra rupees from bsnl and never seen such an ad. Now I put my "new idea" into the drawer. Was this information helpful? | |||
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Idea Cellular customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
Dear Customer,
We tried contacting you on your Idea number but we couldn’t reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.
Thanks & Regards,
Customer Care, Idea Cellular
We tried contacting you on your Idea number but we couldn’t reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.
Thanks & Regards,
Customer Care, Idea Cellular
Sir, You can call me at any time tommorrow (Sunday) on[protected] instead of the number mentioned in the complaint.
Thnank you
Thnank you
Dear Customer,
As per your telecon with our customer service associate on 27th Sept 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 27th Sept 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
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We regret the inconvenience. Your contact details are with us and we will get back to you soon.
Thanks & Regards,
Customer Care, Idea Cellular