[Resolved]  Idea Cellular — Fraud being done on name of Idea

Address:Bhopal, Madhya Pradesh

Dear Team, I got a call on 27th September, 2015 from some unknown number, there was person who told that there was a lucky draw in which certain Idea numbers are selected and my number was one of them to get the lucky prizes. And those lucky prizes were 10000 Rupees recharge on my number and additional 1 lakh rupees in my account. In starting I didn't believed on him but later a message came on my mobile even that time I thought to trust him as that call was from Idea. He asked me to go to a recharge shop and ask him if Airtel money transfer is done or not. He asked me to recharge on certain numbers then only recharge will be done and money will be transferred in my account. Again a message came that 10000 recharge has been done and 65000 rupees has been transferred in my account. But it will only reflect if I do recharge. So, being a normal citizen and with a thought in my mind that call was from idea company a trusted network provider, I proceeded further and recharged their number by 2000 rupees. When everything was done I asked him if my recharge was done along with money transfer in my account then their response was I have completed your file from my end, now you have to contact manager for further process. At this point of time I was really scared that what will happen, but when I talked to manager he told me that again I have to do recharge of 1000 from my side at their number so that I can open a port and my file will flow further. I did the same as it was last step, but something was left. Again they asked me to proceed further. At that point of time I came to understand that it must be a fraud. So, I cut the call and directly wanted to talk to idea original person. So I mailed you these things. I have details of all the numbers on which I did recharge and from the number I got a call. Even you can check it in your database, there are fraud people everywhere around who are faking with the people on your name and people will surely believe as the call is from idea company. My idea number is: [protected] Name : RISHI Kumar Singh I request you to kindly look into the matter and please sort it out. Its not just me, but its the name of Idea. I can forward you all the details of that number, please check it out and reply as soon as possible as its a matter of concern.
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Aug 9, 2021
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience. Your contact details are with us and we will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

As per your telecon with our customer service associate on 6th Oct 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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