[Resolved] Idea Cellular — Fraudulent act by the telecaller | |||
I have opted for porting of one number from Reliance to Idea last week. Completed all formalities and their executive handed over a sim card after taking Rs. 50/- from us. The telecaller had confirmed the following scheme: Monthly bill: 399/- Postpaid 600 minutes Local+Std+Unlimited 3G+ SMS I have confirmed thrice if the net connection is Unlimited 3G for a limited period or same scheme is valid for longer tenure like 2 years etc...The telecaller confirmed every time that net is unlimited for long tenure. Later on I kept on receiving message from Idea that number is hotlined and it is due for televerification. Televerification has not happened because the sim card given is different from the one linked to my number. Call centre executive of idea has not helped in this regards. The telecaller who had sold the sim card is not picking my calls. She was responding for 2 days wherein she kept on saying first that her executive has started to our office to handover the simcard. Then she told that the sim card has been posted. I have been trying to call since 3-4 days Number of telecaller is [protected] This is a clear case of fraudulent attempt and in this bid i have lost connectivity of my earlier number Was this information helpful? | |||
Oct 1, 2016 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Aug 30, 2016 Idea Cellular Customer Care's response Hi Jayant, We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest. Regards, Yogesh Verified Support Aug 31, 2016 Idea Cellular Customer Care's response Hi Jayant, We tried calling you on your provided numbers however, were unable to reach you. Please share your alternate contact details and suitable date/time to contact you. Regards, Viral | |||
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