[Resolved] Idea Cellular — Getting problem with internet. Worst service i have never seen in my life. | |||
My mobile no. is [protected]. Recently i converted from Airtel postpaid to Idea post paid. I am getting a problem with internet. while GPRS setting activating it was showing error(not activating) and i called to cust care 15 to 20 times from last three days(20th sept to 23rd sep, 2014) and i went to idea showroom. The tech person manually confugarated my GPRS settings but he was also not able to solve the issue and they kept a mail from their end. when i am calling to cust care(12345) they were telling pls give compliant to 198, then calling 198 they said pls call to 12345. Finally to whom i have to concern? Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Customer,
We wish to affirm that your concern has been acknowledged and complaint for GPRS has already been initiated by us under reference number C1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
We wish to affirm that your concern has been acknowledged and complaint for GPRS has already been initiated by us under reference number C1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We regret the inconvenience caused to you. We have your contact details and we have noted your concern. We will get back to you soon.
Thanks & Regards,
Customer Care, Idea Cellular