[Resolved] Idea Cellular — High charges, late payment fees, bill added of number which is not in used now

kunalmegenius

from Jaipur, Rajasthan

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201308
Website:	idea

My connection is barred from outgoing and incoming. Bill charges high due to addition of bill of another number which is not in use now. Late payment charges, rental charges were added when services were inactive during barring. Now there is no network on my idea post paid sim. My number is everywhere, i am not able to pay online anything. Since OTP will come on my number [protected] during any transaction from bank. I am unable to pay my life insurance policy, idea bill through net-banking.

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Jan 18, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Dec 10, 2016

Idea Cellular Customer Care's response Hi Kunal,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Regards,
Mangesh

Verified Support

Dec 12, 2016

Idea Cellular Customer Care's response Hi Kunal,

We regret the inconvenience caused. Please provide us your alternate number & inform us the convenient date & time to contact you and have your issue resolved.

Regards,
Raj