[Resolved]  Idea Cellular — idea bill after 5 years

Address:

Chandrapur, Maharashtra

I was using idea postpaid connection in 2013. I stopped using it and got a pending bill against it.
I paid it in 2014 and the amount was around 2800 only.
Niw after 5 years i get a notice of the same amount and you guys are threatening me to take to court.
This is ridiculous.
You know as we are common people and will not want to go to court, you are trying to intimidated us.
There is no way i was using the number after final settlement and now your custo service person gives logic that you didn't request gor cancellation of the number of show the request
How can someone give you prove of some payment he did 5 years back
I am totally disappointed by this and would like to raise a case in consumer forum if this is not resolved immediately

Below is the mail

In re: notice for recovery of outstanding dues rs.2814 /-in respect of account no. “[protected]” and mob. No. “[protected]”.

Under instructions and on behalf of my client idea cellular limited, a telecom company registered under the companies act and having its corporate office at idea cellular limited, worli, mumbai – 400098 and one of its circle office at idea cellular ltd, sharada center, 11/1 erandwane, karve road pune - 411004, we hereby serve upon you the following legal notice.

My client is engaged in the business of providing cellular mobile telephone services inter - alia in the maharashtra circle service area by virtue of license granted by department of telecommunication, ministry of communication and government of india.

My clients state that you have subscribed for a mobile phone connection and it was sanctioned to you on your submission of customer application form and other related forms/documents ("caf" hereinafter) to my client and theaforesaid mobile phone connection and account no.[protected] allotted to you. You have availed and enjoyed best of the service/s provided by my client after activation of the said mobile phone connection.

As per the terms of the subscription, you were under an obligation inter - alia to make payments of the periodic bills raised upon you in respect of services availed by you. However, in spite of the receipt of the said bills from my client, you have grossly failed to make the said payments. As a result a sum of rs.2814 /-is due and payable by you to my client, as on date. Due to the failure on your part in payment of the said due amount, my client had suffered financial loss and was compelled to suspend/disconnect your aforesaid mobile phone connection.

I, therefore, call upon you on behalf my client to pay the said outstanding amount as mentioned above within the three (3) days of the receipt of this notice failing which i have definite instructions from my client to initiate appropriate legal proceedings, criminal as well as civil, against you at your absolute costs, risk and consequences. Without prejudice to the legal rights and contentions of our client, if in case you have any question on the above point, you may contact one of the officer named kailash contact no. [protected].

In case, you have already made the requisite payments before receipt of this notice, please ignore this notice and else treat this mail as final call before initiating court proceedings.