[Resolved] Idea Cellular — idea cellular being charged for texting[protected] this no. which i did not send | |||
I am ruchi luthra i have apple i phone x and i’ve recently ported my number from vodafone to idea. After that i’ve been charged for some international msgs which i did not send. It was told to me from idea office that this no. Is from uk When i told idea customer care about this and asked if any service is activated in my sim for which i am being charged, they told that no service is activated and i am sending those msgs. This is not possible because no notification is being shown in my phone for any such msg. And i dont even know anybody from uk. Not only that, they are charging this activation charges every month for sending this msg to same number. This is a fraud from ideacellular as they are not even willing to take any actions Was this information helpful? | |||
Dec 25, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Nov 22, 2018 Idea Cellular Customer Care's response Dear Customer, We tried reaching out to you in different time slots. Seems you were occupied today. What would be a convenient time to connect with you? Let us know & we'll be happy to assist. Regards, Prajakta | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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